Getting retail sales associates on side

We help brands get retail sales associates on side -

Evaluate the consumer experience

• Assess sales associate product knowledge
• Measure brand and competitor recommendation rates and   determine lost sales opportunities

Retailer attitudes

• Detailed understanding of retailers' attitudes towards supplier   training
• Identify best practice and ideal approaches from retailers'   perspective
• Identify opportunities to enhance training provided

Improve communications to sales associates

• Identify recommendation rate drivers
• Content development
• Delivery through field marketing staff and direct
  to store/sales associate
• On-going reinforcement and continuous learning



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